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Shipping policy

Delivery Locations

We deliver to addresses within the United Kingdom and to international destinations worldwide. All orders are shipped directly to the address provided at checkout.

Order Cut-Off Time

Orders placed before 2:00 PM (UK time) are processed the same business day. Orders placed after this time are processed the following business day.

Processing & Handling Time

All orders are processed and dispatched within 1 business day of order confirmation. Fulfilment runs Monday to Friday, excluding public holidays.

UK Delivery Times & Costs

  • Free tracked delivery on all UK orders — no minimum spend
  • Delivery time: 7–14 days

International Delivery Times & Costs

  • Delivery time: 14–30 business days, depending on destination
  • Shipping cost: flat rate of £9.99, charged at checkout
  • International customers are responsible for any customs duties, import taxes, or fees charged by their local authorities on arrival — these are not included in the shipping cost paid at checkout

Shipping Carrier

All orders are fulfilled and shipped via our trusted fulfilment partner. You'll receive a confirmation email with tracking information once your order has been dispatched.

Important Notes

  • Delivery times may be affected by public holidays and customs processing (for international orders)
  • CordNest is not responsible for delays caused by the carrier or customs once an order has been dispatched
  • CordNest is not responsible for any customs duties, taxes, or import fees charged on international orders

Contact Us

For all shipping enquiries: support@cordnest.co